Privacy Policy

Privacy Policy

Collection of your Personal Information

City of Cleveland, Georgia collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. City of Cleveland, Georgia also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by City of Cleveland, Georgia. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by City of Cleveland, Georgia for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the City of Cleveland, Georgia Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through City of Cleveland, Georgia public website, this information may be collected and used by others.

City of Cleveland, Georgia encourages you to review the privacy statements of Websites you choose to link to from City of Cleveland, Georgia so that you can understand how those Websites collect, use and share your information. City of Cleveland, Georgia is not responsible for the privacy statements or other content on Websites outside of the City of Cleveland, Georgia and City of Cleveland, Georgia family of Websites.

Use of your Personal Information

City of Cleveland, Georgia collects and uses your personal information to operate the City of Cleveland, Georgia Website and deliver the services you have requested. City of Cleveland, Georgia also uses your personally identifiable information to inform you of other products or services available from City of Cleveland, Georgia and its affiliates. City of Cleveland, Georgia may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

City of Cleveland, Georgia does not sell, rent or lease its customer lists to third parties. City of Cleveland, Georgia may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, City of Cleveland, Georgia may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to City of Cleveland, Georgia, and they are required to maintain the confidentiality of your information.

City of Cleveland, Georgia does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

City of Cleveland, Georgia keeps track of the Websites and pages our customers visit within City of Cleveland, Georgia, in order to determine what City of Cleveland, Georgia services are the most popular. This data is used to deliver customized content and advertising within City of Cleveland, Georgia to customers whose behavior indicates that they are interested in a particular subject area.

City of Cleveland, Georgia Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on City of Cleveland, Georgia or the site; (b) protect and defend the rights or property of City of Cleveland, Georgia; and, (c) act under exigent circumstances to protect the personal safety of users of City of Cleveland, Georgia, or the public.

Use of Cookies

The City of Cleveland, Georgia Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize City of Cleveland, Georgia pages, or register with City of Cleveland, Georgia site or services, a cookie helps City of Cleveland, Georgia to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same City of Cleveland, Georgia Web site, the information you previously provided can be retrieved, so you can easily use the City of Cleveland, Georgia features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the City of Cleveland, Georgia services or Websites you visit.

Security of your Personal Information

City of Cleveland, Georgia secures your personal information from unauthorized access, use or disclosure. City of Cleveland, Georgia secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Online Refund Policy

In the event that your purchase from us was charged to your credit card or paid by check in error or without your permission, we will honor your request to cancel the original transaction and refund your payment in full, as long as the request is made within ninety days of the original transaction, and in the case of merchandise, the merchandise is returned.

If your original payment was made by credit card the period of ninety days will begin from the transaction processing date. If the payment was made by check, the period of ninety days will begin from the date the check was written. We reserve the right to revise this policy at any time.

Changes to this Statement

City of Cleveland, Georgia will occasionally update this Statement of Privacy to reflect company and customer feedback. City of Cleveland, Georgia encourages you to periodically review this Statement to be informed of how City of Cleveland, Georgia is protecting your information.

Contact Information

City of Cleveland, Georgia welcomes your comments regarding this Statement of Privacy. If you believe that City of Cleveland, Georgia has not adhered to this Statement, please contact City of Cleveland, Georgia at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will use commercially reasonable efforts to promptly determine and remedy the problem.